Your Data Is Secure

dbc33 Privacy Policy —
How We Protect Your Information

Protecting your personal information is our top priority at dbc33. This Privacy Policy clearly explains what data we collect, why we collect it, and how securely it is stored.

Last Updated: January 2026
Our Core Commitments
256-Bit SSL Encryption
No Sale of Data to Third Parties
GDPR-Compliant Protection
Right to Data Deletion
Secure Payment Data Processing
Our Core Data Protection Principles

Dbc33 respects your privacy — six core principles guide everything we do

🔐
End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL/TLS encryption — meaning your data cannot be read or intercepted in transit.

🚫
No Third-Party Sales

Dbc33 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services and ensure platform security.

🛡️
GDPR-Compliant

We comply with international data protection regulations. You always have the right to access, correct, or delete your personal information.

💳
Secure Payment Information

Transaction data processed through bikash, nagad, or rocket is secured in compliance with PCI DSS standards. Card and mobile banking details are never stored in plain text.

👤
Identity Confidentiality

Your KYC information is used solely for identity verification. It is stored on a separate, encrypted server with access restricted to a limited number of staff.

📋
Transparent Data Policy

What we collect, why we collect it, and how long we keep it — all of this is clearly set out in this Privacy Policy. No hidden terms.

Important: By creating or using an account on dbc33, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

1

What Information We Collect

When you register or use our services at dbc33, we collect various types of information. This Privacy Policy details each type so you always know exactly what is being collected and why.

Data Type Example When Data Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Bikash/nagad number, transaction history During Deposits & Withdrawals
Technical Information IP address, browser, and device information While Using the Platform
Gaming Data Betting history, win/loss records While Playing Games

Beyond the items listed above, we may also retain records of communications with you — such as live chat or email conversations. This helps us improve our service quality and resolve any disputes.

2

Why We Collect This Information

Dbc33 collects your information for specific, legitimate purposes only. Each purpose is clearly explained below. Your data is never used for anything beyond what is stated here.

  • Account Management: To complete registration, secure your login, and assist with account recovery.
  • Identity Verification (KYC): For age verification and anti-money laundering compliance under international law.
  • Transaction Processing: To ensure deposits and withdrawals are processed accurately.
  • Service Quality Improvement: To personalize your gaming experience and present relevant offers.
  • Ensuring Security: To prevent fraud, scams, and unauthorized access.
  • Legal Obligations: To meet regulatory requirements and resolve disputes.
  • Customer Support: For the prompt resolution of your complaints and queries.

Our Commitment: Your information is used only for the purposes listed above. If we ever need to use it for marketing, your separate consent will be obtained first.

3

Data Storage & Technical Security

Dbc33 follows the highest industry standards to keep your data secure. Our servers operate in a secure data center with 24-hour monitoring.

  • SSL/TLS Encryption: All data transmissions are secured using 256-bit AES encryption.
  • Firewall Protection: An advanced multi-layer firewall system protects against external threats.
  • Access Controls: Only authorized personnel can access specific data, and all access is logged.
  • Regular Audits: Regular security audits are conducted by independent third-party security experts.
  • Backup Systems: Data is securely backed up across multiple locations.
  • Two-Factor Verification: Two-factor authentication (2FA) is available to secure your account login.

We take a proactive approach to data protection. In the event of a security incident, we promptly notify affected users and take all necessary steps to address it.

4

Sharing Data with Third Parties

Dbc33 never sells your personal information to advertisers or unrelated third parties. In certain circumstances, limited data may be shared where necessary.

  • Payment Processors: Only the information required to process transactions is shared with bikash, nagad, and rocket.
  • KYC Partner: Data may be shared with approved verification services for identity verification purposes.
  • Law Enforcement: Information may be disclosed to the relevant authorities upon a court order or valid legal request.
  • Game Providers: Minimum data required to operate games may be shared with licensed game providers.

All third parties we work with are required to uphold our privacy standards. They may not use your data for any purpose beyond our instructions.

Please Note: Your data is never sold to third parties — this is a fundamental principle at dbc33.

5

Cookies & Tracking Technologies

Dbc33 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience and keep our services running smoothly.

  • Essential Cookies: To maintain login sessions and ensure security. Without this cookie, the site will not function properly.
  • Performance Cookies: To analyze which sections of the site are most visited and to improve performance.
  • Functionality Cookies: To remember your preferred language, theme, and other settings.
  • Marketing Cookies: To show relevant offers and promotions. You can disable these cookies at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some features on the site.

6

Your Data Rights

Under dbc33's Privacy Policy, you have several important rights regarding your own data. These rights are recognized under international data protection law.

  • Right to Access Your Data: You may request to view any personal information we hold about you at any time.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information we hold about you.
  • Right to Erasure: You may request deletion of your data in certain circumstances. However, some data may not be removable where legal obligations apply.
  • Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
  • Right to Data Portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You may object to your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

7

Child Protection Policy

Dbc33 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • In suspected cases, a National ID card or birth certificate may be requested.
  • Any account found to belong to a minor will be closed immediately.
  • Parents or guardians may report concerns about a minor's account.

Warning: If you become aware that a minor is using this platform, please contact us right away.

8

Data Retention Period

Dbc33 retains your data only for as long as necessary. Information that is no longer needed is deleted after a set period.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after the relationship ends
Support Conversations 3 Years
Cookies & Session Data 90 days to 2 years

Data that is no longer required after legal obligations have been fulfilled is securely destroyed. Information needed while your account remains active is retained throughout that period.

9

Privacy Policy Updates

Dbc33 may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.

  • For significant changes, notice will be provided via your registered email or through the platform.
  • The date of any changes will always be shown at the top of this page as the "Last Updated" date.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree with the updated policy, please stop using your account and get in touch with us.
10

Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, our dedicated support team is always ready to help.

  • Live chat queries are typically answered within 2 minutes.
  • Email requests receive a response within 24 hours.
  • Requests for data deletion or portability are processed within 30 business days.

Privacy Contact: [email protected] — Bangla-speaking support team available 24/7, 7 days a week.

About Privacy Frequently Asked Questions

Yes, mobile banking numbers are stored for transaction processing and withdrawals. This information is kept in encrypted form and used solely to complete financial transactions. It is secured in accordance with PCI DSS standards.

You may request that your data be deleted. However, certain information — such as transaction records — must be retained for a set period due to legal requirements. Upon request, we will clearly explain what can be deleted and what must be kept for legal reasons.

Your personal information is not shared with external advertisers. However, your contact details may be used to send you dbc33's own promotions and offers. You can opt out of these marketing communications at any time.

Even after an account is closed, certain information is retained for a defined period to meet legal obligations — for example, transaction records are kept for 7 years and KYC information for 5 years. After these periods, the data is securely deleted.

Contact us right away via live chat or email. We will secure your account and launch an investigation immediately. Keep your password strong and make sure two-factor authentication (2FA) is enabled.
Secure Platform

Your Data Is Secure —
Get Started Now

Your privacy is fully protected at dbc33. Join the platform trusted by millions of players across Bangladesh and get a 100% bonus on your first deposit.

256-Bit SSL Protection
Your Data Is Never Sold
24/7 Bengali Support
বাংলা